Privacy Policy

PRIVACY POLICY

Last updated March 14, 2025

This Privacy Notice for Your European Touch ('we," "us," or "our''), describes how and why we might access, collect, store, use, and/or share ("process") your personal information when you use our services ("Services"), including when you: Visit our website at http://youreuropeantouch.com, or any website of ours that links to this Privacy Notice

Engage with us in other related ways, including any sales, marketing, or events

Questions or concerns? Reading this Privacy Notice will help you understand your privacy rights and choices. We are responsible for making decisions about how your

personal information is processed. If you do not agree with our policies and practices, please do not use our Services. If you still have any questions or concerns, please

contact us at contact@youreuropeantouch.com

SUMMARY OF KEY POINTS

 Mobile Information Sharing: Mobile information will not be shared for marketing purposes. For example: 'We do not share mobile information with third parties for marketing purposes.'

Contact Information for SMS Issues: To OPT OUT, please contact Optout @youreuropeantouch.com 

Data Transfer Commitment: We will not transfer consumer data to external organizations without explicit consent, except as required by law. We have implemented strict access controls and data protection measures.

This summary provides key points from our Privacy Notice, but you can find out more details about any of these topics by clicking the link following each key point

or by using our table of contents below to find the section you are looking for.

What personal information do we process? When you visit, use, or navigate our Services, we may process personal information depending on how you interact with us and

the Services, the choices you make, and the products and features you use. Learn more about personal information you disclose to us.

Do we process any sensitive personal information? Some of the information may be considered "special" or "sensitive" in certain jurisdictions, for example your racial or

ethnic origins, sexual orientation. and religious beliefs. We do not process sensitve personal information.

Do we collect any information from third parties? We do not collect any information from third parties.

How do we process your information? We process your information to provide, improve, and administer our services, communicate with you, for security and fraud

prevention, and to comply with law. We may also process your information for other purposes w1th your consent. We process your information only when we have a valid legal

reason to do so. Learn more about how we process your information.

In what situations and with which parties do we share personal information? We may share information in specific situations and with specific third parties. Learn more

about when and with whom we share your personal information.

What are your rights? Depending on where you are located geographically, the applicable privacy law may mean you have certain rights regarding your personal information

Learn more about your privacy rights.

How do you exercise your rights? The easiest way to exercise your rights is by submitting a data subject access request, or by contacting us. We will consider and act upon

any request in accordance with applicable data protection laws

Want to learn more about what we do with any information we collect? Review the Privacy Notice in full.

TABLE OF CONTENTS

1. WHAT INFORMATION DO WE COLLECT?

2. HOW DO WE PROCESS YOUR INFORMATION?

3. WHAT LEGAL BASES DO WE RELY ON TO PROCESS YOUR PERSONAL INFORMATION?

4. WHEN AND WITH WHOM DO WE SHARE YOUR PERSONAL INFORMATION?

5. DO WE USE COOKIES AND OTHER TRACKING TECHNOLOGIES?

6. IS YOUR INFORMATION TRANSFERRED INTERNATIONALLY?

7. HOW LONG DO WE KEEP YOUR INFORMATION?

8. DO WE COLLECT INFORMATION FROM MINORS?

9. WHAT ARE YOUR PRIVACY RIGHTS?

10. CONTROLS FOR DO-NOT-TRACK FEATURES

11. DO UNITED STATES RESIDENTS HAVE SPECIFIC PRIVACY RIGHTS?

12. DO OTHER REGIONS HAVE SPECIFIC PRIVACY RIGHTS?

13. DO WE MAKE UPDATES TO THIS NOTICE?

14. HOW CAN YOU CONTACT US ABOUT THIS NOTICE?

15. HOW CAN YOU REVIEW, UPDATE, OR DELETE THE DATA WE COLLECT FROM YOU?

1. WHAT INFORMATION DO WE COLLECT?

Personal information you disclose to us

In Short: We collect personal information that you provide to us.

We collect personal information that you voluntarily provide to us when you express an interest in obtaining information about us or our products and Services, when you

participate in activities on the services, or otherwise when you contact us.

Personal Information Provided by You. The personal information that we collect depends on the context of your interactions with us and the Services, the choices you make,

and the products and features you use. The personal information we collect may include the following:

names

phone numbers

email addresses

contact preferences

debit/ credit card numbers

Sensitive Information. We do not process sensitive information.

All personal information that you provide to us must be true, complete, and accurate, and you must notify us of any changes to such personal information

2. HOW DO WE PROCESS YOUR INFORMATION?

In Short: We process your information to provide, improve, and administer our Services, communicate with you, for security and fraud prevention, and to comply with law. We may also process your information for other purposes with your consent. 

We process your personal information for a variety of reasons, depending on how you interact with our Services, including:

3. WHAT LEGAL BASES DO WE RELY ON TO PROCESS YOUR INFORMATION?

In Short: We only process your personal information when~ believe it is necessary and we have a valid legal reason (i.e., legal basis) to do so under applicable law, like with

your consent, to comply with laws, to provide you with services to enter into or fulfill our contractual obligations, to protect your rights, or to fulfill our legitimate business

interests.

If you are located in Canada, this section applies to you.

We may process your information IT you have given us specific permission (i.e., express consent) to use your personal information for a specific purpose, or in situations where

your permission can be transferred (i.e., implied consent). You can withdraw your consent at any time.

In some exceptional cases, we may be legally permitted under applicable law to process your information without your consent, including, for example:

If collection is clearly in the interests of an individual and consent cannot be obtained in a timely way

For investigations and fraud detection and prevention

For business transactions provided certain conditions are met

If it is contained in a witness statement and the collection is necessary to assess, process. or settle an insurance claim

For identifying injured, ill, or deceased persons and communicating with next of kin

If we have reasonable grounds to believe an individual has been, is, or may be victim of financial abuse

If it is reasonable to expect collection and use with consent would compromise the availability or the accuracy of the information and the collection is reasonable for

purposes related to investigating a breach of an agreement or a contravention of the laws of Canada or a province

If disclosure is required to comply with a subpoena, warrant, court order, or rules  of the court relating to the production of records

If it was produced by an individual in the course of their employment, business, or profession and the collection is consistent with the purposes for which the information

was produced

If the collection is solely for journalistic, artistic, or literary purposes

If the information i, publicly available and is specified by the regulations

4. WHEN AND WITH WHOM DO WE SHARE YOUR PERSONAL INFORMATION?

In Short: We may share information in specific situations described in this section and/or with the following third parties.

We may need to share your personal information in the following situations:

Business Transfers. We may share or transfer your information in connection With, or during negotiations of. any merger, sale of company assets, financing, or

acquisition of all or a portion of our business to another company.

5. DO WE USE COOKIES AND OTHER TRACKING TECHNOLOGIES?

In Short: We may use cookies and other tracking technologies to collect and store your information.

We may use cookies and similar tracking technologies (like web beacons and pixels) to gather information when you interact with our Services. Some online tracking

technologies help us maintain the security of our Services, prevent crashes, fix bugs, save your preferences, and assist with basic site functions.

We also permit third parties and service providers to use online tracking technologies on our Services for analytics and advertising, including to help manage and display

advertisements, to tailor advertisements to your interests, or to send abandoned shopping cart reminders (depending on your communication preferences). The third parties and

service providers use their technology to provide advertising about products and services tailored to your interests Which may appear either on our Services or on other

websites

To the extent these online tracking technologies are deemed to be a "sale"/"sharing" (which includes targeted advertising. as defined under the applicable laws) under

applicable US state laws, you can opt out of these online tracking technologies by submitting a request as described below under section "DO UNITED STATES RESIDENTS

HAVE SPECIFIC PRIVACY RIGHTS?"

Specific information about how we use such technologies and how you can refuse certain cookies is set out in our Cookie Notice.

6. IS YOUR INFORMATION TRANSFERRED INTERNATIONALLY?

In Short: We may transfer, store, and process your information in countries other than your own.

Our servers are located in Canada. If you are accessing our Services from outside, please be aware that your information may be transferred to, stored by, and processed by us in our

facilities and in the facilities of the third parties with whom we may share your personal information (see ''WHEN AND Willi WHOM DO WE SHARE YOUR PERSONAL

INFORMATION?" above), in and other countries

If you are a resident in the European Economic Area (EEA), United Kingdom (UK), or Switzerland, then these countries may not necessarily have data protection laws or other

similar laws us comprehensive us those in your country. However, we will take all necessary measures to protect your personal information in accordance with this privacy

Notice and applicable law.

7. HOW LONG DO WE KEEP YOUR INFORMATION?

In Short: We keep your information for as long as necessary to fulfill the purposes outlined in this Privacy Notice unless otherwise required by law

We will only keep your personal information for as long as it is necessary for the purposes set out in this Privacy Notice, unless a longer retention period is required or permitted

by law (such as tax, accounting, or other legal requirements).

When we have no ongoing legitimate business need to process your personal information, we will either delete or anonymize such information, or, if this is not possible (for

example, because your personal information has been stored in backup archives), then we will securely store your personal information and isolate it from any further

processing until deletion is possible.

8. DO WE COLLECT INFORMATION FROM MINORS?

In Short: We do not knowingly collect data from or market to children under 18 years or age.

We do not knowingly collect, solicit data from, or market to children under 18 years of age, nor do we knowingly sell such personal information. By using the Services, you

represent that you are at least 18 or that you are the parent or guardian of such a minor and consent to such minor dependent's use of the Services. If we learn that personal

information from users less than 18 years of age has been collected, we will deactivate the account and take reasonable measures to promptly delete such data from our

records. If you become aware of any data we may have collected from children under age 18, please contact us at contact@youreuropeantouch.com

9. WHAT ARE YOUR PRIVACY RIGHTS?

In Short: Depending on your state of residence in the US or in some regions, such as , you have rights that allow you greater access to and control over your personal

information. You may review, change, or terminate your account at any time, depending on your country, province, or state of residence.

In some regions (like). you have certain rights under applicable data protection laws. These may include the right (i} to request access and obtain a copy of your personal

information, (ii) to request rectification or erasure; (iii) to restrict the processing of your personal information; (iv) if applicable, to data portability; and (v) not to be subject to

automated decision-making. In certain circumstances, you may also have the right to object to the processing of your personal information. You can make such a request by

contacting us by using the contact details provided in the section "HOW CAN YOU CONTACT us ABOUT THIS NOTICE?" below

We will consider and act upon any request in accordance with applicable data protection laws.

Withdrawing your consent: If we are relying on your consent to process your personal information, which may be express and/or implied consent depending on the applicable

law, you have the right to withdraw your consent at any time. You can withdraw your consent at any time by contacting us by using the contact details provided in the section

"HOW CAN YOU CONTACT us ABOUT THIS NOTICE?" below.

However, please note that this will not affect the lawfulness or the processing before its withdrawal nor, when applicable law allows, will it affect the processing or your personal

information conducted in reliance on lawful processing grounds other than consent

Opting out of marketing and promotional communications: You can unsubscribe from our marketing and promotional communications at any time by clicking on the

unsubscribe link in the emails that we send, replying "STOP" or "UNSUBSCRIBE" to the SMS messages that we send, or by contacting us using the details provided in the

section "HOW CAN YOU CONTACT US ABOUT THIS NOTICE?" below. You will then be removed from the marketing lists. However, we may still communicate with you - for

example, to send you service-related messages that are necessary for the administration and use of your account, to respond to service requests, or for other non-marketing

purposes.

Cookies and similar technologies: Most Web browsers are set to accept cookies by default. If you prefer, you can usually choose to set your browser to remove cookies and

to reject cookies. If you choose to remove cookies or reject cookies, this could affect certain features or services of our Services

If you have questions or comments about your privacy rights, you may email us at contact@youreuropeantouch.com

10. CONTROLS FOR DO-NOT-TRACK FEATURES

Most web browsers and some mobile operating systems and mobile applications include a Do-Not-Track ("DNT") feature or setting you can activate to signal your privacy

preference not to have data about your online browsing activities monitored and collected. At this stage, no uniform technology standard for recognizing and implementing ONT

signals has been finalized. As such. we do not currently respond to ONT browser signals or any other mechanism that automatically communicates your choice not to be

tracked online. If a standard for online tracking is adopted that we must follow in the future , we will inform, you about that practice in a revised version of this Privacy Notice.

California law requires us to let you know how we respond to web browser ONT signals. Because there currently is not an industry or legal standard for recognizing or honoring

DNT signals, we do not respond to them at this time.

11. DO UNITED STATES RESIDENTS HAVE SPECIFIC PRIVACY RIGHTS?

In Short: If you are a resident of California, Colorado, Connecticut, Delaware, Florida, Indiana, Iowa, Kentucky, Minnesota, Montana, Nebraska, New Hampshire, New Jersey,

Oregon, Tennessee, Texas, Utah, or Virginia, you may have the right to request access to and receive details about the personal information we maintain about you and how we

have processed it, correct inaccuracies, get a copy or, or delete your personal information. You may also have the right to withdraw your consent to our processing or your

personal information. These rights may be limited in some circumstances by applicable law More information is provided below.

Categories of Personal Information We Collect

We have collected the following categories of personal information in the past twelve (12) months:

A. Identifiers: Contact details, such as real name, alias. postal address. telephone or mobile contact number, unique personal identifier, online identifier, Internet Protocol address, email

address, and account name - NOT COLLECTED

B. Personal information as defined in the California Customer Records statute: Name, contact information, education, employment, employment history, and financial

information - NOT COLLECTED

C . Protected classification characteristics under state or federal law: Gender, age, date of birth, race and ethnicity, national origin, marital status, and other demographic data - NOT COLLECTED

D. Commercial information: Transaction information, purchase history, financial details, and payment information- NOT COLLECTED

E. Biometric information: Fingerprints and voiceprints - NOT COLLECTED

F. Internet or other similar network activity: Browsing history, search history, online behavior, interest data, and interactions with our and other websites, applications, systems, and advertisements - NOT COLLECTED

G. Geolocation data: Device location - NOT COLLECTED

H. Audio, electronic. sensory, or similar information: Images and audio, video or call recordings created in connection with our business activities - NOT COLLECTED

I. Professional or employment-related information: Business contact details in order to provide you our Services at a business level or job title, work history, and professional qualifications if you apply for a job with us - NOT COLLECTED

J Education Information: Student records and directory information - NOT COLLECTED

K. Inferences drawn from collected personal information: Inferences drawn from any of the collected personal information listed above to create a profile or summary about, for example, an individual's preferences and characteristics Collected - NOT COLLECTED

L. Sensitive personal Information - NOT COLLECTED

We may also collect other personal information outside of these categories through insta11ces where you interact with us in person, online, or by phone or mail in the context of:

- Receiving help through our customer support channels;

- Participation in customer surveys or contests; and

- Facilitation in the delivery of our Services and to respond to your inquiries

We will use and retain the collected personal information as needed to provide the Services or for.

• Category H - 6 months

Sources of Personal Information

Learn more about the sources of personal information we collect in "WHAT INFORMATION DO WE COLLECT?"

How We Use and Share Personal Information

Learn more about how we use your personal information in the section, "HOW DO WE PROCESS YOUR INFORMATION?"

Will your information be shared with anyone else?

we may disclose your personal information with our service providers pursuant to a written contract between us and each service provider. Learn more about how we disclose

personal information to in the section, "WHEN AND WITH WHOM DO WE SHARE YOUR PERSONAL INFORMATION?"

We may use your personal information for our own business purposes, such as for undertaking internal research for technological development and demonstration_ This is not

considered to be "selling" of your personal information.

We have not disclosed, sold, or shared any personal information to third parties for a business or commercial purpose in the preceding twelve (12) months. We will not sell or

share personal information in the future belonging to website visitors, users, and other consumers.

Your Rights

You have rights under certain us state data protection laws. However. these rights are not absolute. and in certain cases. we may decline your request as permitted by law

These rights include:

Right to know whether or not we are processing your personal data

Right to access your personal data

Right to correct inaccuracies in your personal data

Right to request the deletion of your personal data

Right to obtain a copy of the personal data you previously shared with us

Right to non-discrimination for exercising your rights

Right to opt out of the processing of your personal data if it is used for targeted advertising (or sharing as defined under California's privacy law). the sale of personal

data. or profiling in furtherance of decisions that produce legal or similarly significant effects ("profiling")

Depending upon the state where you live. you may also have the following rights:

Right to access the categories of personal data being processed (as permitted by applicable law, including Minnesota's privacy law)

Right to obtain a list of the categories of third parties to which we have disclosed personal data (as permitted by applicable law, including California's and Delaware's

privacy law)

Right to obtain a list of specific third parties to which we have disclosed personal data (as permitted by applicable law. including Minnesota's and Oregon's privacy law)

Right to review. understand, question, and correct how personal data has been profiled (as permitted by applicable law, including Minnesota's privacy law)

Right to limit use and disclosure of sensitive personal data (as permitted by applicable law, including California's privacy law)

Right to opt out of the collection of sensitive data and personal data collected through the operation of a voice or facial recognition feature (as permitted by applicable law.

including Florida's privacy law)

How to Exercise Your Rights

To exercise these rights. you can contact us by submitting a data subject access request, by emailing us at contact@youreuropeantouch.com or by referring to the contact

details at the bottom of this document.

Under certain US state data protection laws, you can designate an authorized agent to make a request on your behalf. We may deny a request from an authorized agent that

does not submit proof that they have been validly authorized to act on your behalf in accordance with applicable laws.

Request Verification

Upon receiving your request, we will need to verify your identity to determine you are the same person about whom we have the information in our system. We will only use

personal information provided in your request to verify your identity or authority to make the request. However, if we cannot verify your identity from the information already

maintained by us, we may request that you provide additional information for the purposes of verifying your identity and for security or fraud-prevention purposes.

If you submit the request through an authorized agent, we may need to collect additional information to verify your identity before processing your request and the agent will

need to provide a written and signed permission from you to submit such request on your behalf.

Appeals

Under certain US state data protection laws, if we decline to take action regarding your request, you may appeal our decision by emailing us at

contact@youreuropeantouch.com. We will inform you in writing of any action taken or not taken in response to the appeal, including a written explanation of the reasons for the

decisions_ If your appear is denied, you may submit a complaint to your state attorney general

California "Shine The Light" Law

California Civil Code section 1798.83, also known as the "Shine The Light" law, permits our users who are California residents to request and obtain from us, once a year and

free of charge, information about categories of personal information (if any) we disclosed to third parties for direct marketing purposes and the names and addresses of all third

parties with which we shared personal information in the immediately preceding calendar year. If you are a California resident and would like to make such a request, please

submit your request in Writing to us by using the contact details provided in the section "HOW CAN YOU CONTACT us ABOUT THIS NOTICE?"

12. DO OTHER REGIONS HAVE SPECIFIC PRIVACY RIGHTS?

In Short: You may have additional rights based on the country you reside in

Australia and New Zealand

We collect and process your personal information under the obligations and conditions set by Australia's Privacy Act 1988 and New Zealand's Privacy Act 2020 (Privacy Act).

This Privacy Notice satisfies the notice requirements defined in both Privacy Acts, in particular: what personal information we collect from you, from which sources, for which

purposes, and other recipients of your personal information.

If you do not wish to provide the personal information necessary to fulfil their applicable purpose, it may affect our ability to provide our services. in particular:

If you do not wish to provide the personal information necessary to fulfill their applicable purpose, ii may affect our ability to provide our services, in particular

offer you the products or services that you want

respond to or help with your requests

At any time, you have the right to request access to or correction of your personal Information You can make such a request by contacting us by using the contact details

provided in the section "HOW CAN YOU REVIEW, UPDATE, OR DELETE THE DATA WE COLLECT FROM YOU?"

If you believe we are unlawfully processing your personal information, you have the right to submit a complaint about a breach of the Australian Privacy Principles to the Office

of the Australian Information Commissioner and a breach of New Zealand's Privacy Principles to the Office of New Zealand Privacy Commissioner.

Republic of South Africa

At any time, you have the right to request access to or correction of your personal information. You can make such a request by contacting us by using the contact details

provided ,n the section "HOW CAN YOU REVIEW, UPDATE, OR DELETE THE DATA WE COLLECT FROM YOU?"

If you are unsatisfied with the manner ,n Which we address any complaint with regard to our processing of personal information. you can contact the office of the regulator, the

details of Which are:

The Information Regulator (South Africa)

General enquiries enquiries@inforegulator.org.za

Complaints (complete POPIA/PAIA form 5): PA1AC0mp1a1nts@lnforegu1ator.org.za & POPIAComplalnts@inforegulator.Ot'Q.Za

13. DO WE MAKE UPDATES TO THIS NOTICE?

In Short: Yes, we will update this notice as necessary to stay compliant with relevant laws

We may update this Privacy Notice from time to time. The updated version will be indicated by an updated "Revised" date at the top of this Privacy Notice. If we make material

changes to this Privacy Notice, we may notify you either by prominently posting a notice of such changes or by directly sending you a notification. We encourage you to review

this Privacy Notice frequently to be informed of how we are protecting your information

14. HOW CAN YOU CONTACT US ABOUT THIS NOTICE?

If you have questions or comments about this notice, you may email us at contact@youreuropeantouch.com or contact us by post at·

Your European Touch

371 Blake Boulevard, 

Vanier, ON, K1L 6L3

Canada

15. HOW CAN YOU REVIEW, UPDATE, OR DELETE THE DATA WE COLLECT FROM YOU?

Based on the applicable laws of your country or state of residence in the us. you may have the right to request access to the personal information we collect from you, details

about how we have processed it, correct inaccuracies, or delete your personal information. You may also have the right to withdraw your consent to our processing of your

personal information. These rights may be limited in some circumstances by applicable law To request lo review, update, or delete your personal information, please fill out and

submit a data subject access request